Please refer to our shipping page for more details
What countries do you ship to?
Click here to see a full list of the countries that we ship to
What if my country isn’t on the shipping list?
See something you like only to find out that we don’t have any shipping information on your country? Send us an email at email@example.com and we will try our best to work something out!
How do I track my package after it has been shipped?
As soon as we have shipped your package, we will send you an email with the shipping information, including the tracking information and a direct link to the shipping provider’s website. Click Here to track your package with Canada Post for Canada orders and United States standard orders OR Click Here to track your package with DHL for all international orders and any United States express orders.
What kinds of shipping do you offer?
We offer standard and express shipping options. Please refer to our shipping page for more details on our shipping options and rates.
How do i know if my order has been shipped?
As soon as we have shipped your package, you will receive an email from us!
What types of payment options do you accept?
We accept payment via PayPal, credit card (Visa, MasterCard), or Peachlea e-gift certificates
Is this website secure?
Of course it is!
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Can I modify or cancel my order?
Unfortunately, as we try our best to get your order to you as soon as possible, we cannot process cancellations or modifications after you have placed your order
I didn’t receive an order or shipping confirmation email, what should I do?
Not to worry, please verify that this email didn’t go into your junk mail folder. If you still can’t find the email please send us an email at firstname.lastname@example.org and include your name, shipping address, email address, and phone number.
Can I order by phone?
Unfortunately, at this time, we cannot take orders over the phone. You can however, place an order on our online website from your smartphone as our whole site is mobile friendly.