Returns & Exchanges

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United States & International

We hope that you LOVE your purchase. However, we understand that sometimes mistakes can happen because you are unable to try on the clothing. If this happens and you are not happy with your purchase, we offer refund within 21 days of purchase.

All returns must follow the below guidelines:

Merchandise must be returned within 21 days of the customer receiving the order.
Merchandise must be unworn, unwashed, unstained and unperfumed.
Merchandise must have all tags, including any Peachlea hangtags, attached.
Any products marked ‘FINAL SALE' cannot be returned.
We cannot accept price adjustments on prior purchases during our sale periods.
Any merchandise purchased during our "Semi Annual" Sale at a discounted price is Final Sale.
All jewelry purchases are FINAL SALE. 
Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to denial and sent back to you.
Gift cards cannot be returned or refunded.
Undergarments (Invisibra and Bralettes) for hygienic reasons are FINAL SALE. Please ensure to choose your appropriate size. 

We hope that you LOVE your purchase. However, we understand that sometimes mistakes can happen because you are unable to try on the clothing. If this happens and you are not happy with your purchase, we offer exchange within 21 days of purchase.

All exchanges must follow the below guidelines:

Merchandise must be exchanged within 21 days of the delivery date.
Merchandise must be unworn, unwashed, unstained and unperfumed.
Merchandise must have all tags, including any Peachlea hangtags, attached.
Any products marked ‘FINAL SALE' cannot be exchanged.
We cannot accept price adjustments on prior purchases during our sale periods.
Any merchandise purchased during our "Semi Annual" Sale at a discounted price is Final Sale.
All Jewelry is FINAL SALE.
Online exchanges are allowed one time per item.
Online exchanges are limited to exchanges for the same item in a different size. Please email customer service for assistance with exchanges for different colours or styles, or if the size you wish to exchange for is unavailable.
Online exchanges are limited to shipping addresses in Canada.
Online exchanges are shipped using ground shipping. If you require faster shipping times, please contact customer service.
If you have been charged for the new item, we will refund the cost of the original item after we receive it at our returns facility.
Undergarments (Invisibra and Bralettes) for hygienic reasons are FINAL SALE. Please ensure to choose your appropriate size. 

We accept return packages within 21 days from the delivery date. If your return is postmarked after this time frame, your return may be denied and sent back to you.

We accept exchanges within 21 days of the item’s delivery date. 

If you would like to make a return, please email info@peachlea.com to let us know that you'd like to return an item within 21 days of delivery and we will email you a return form to complete.

Place your original packing slip or a piece of paper with your order number written on it inside your package.

Return the item(s) using an insured postal carrier to the address provided

Please ensure all previous shipping labels or information have been removed. We recommend shipping with insurance, receiving shipment tracking, and keeping your shipping receipts until your return is processed. peachlea.com is not responsible for missing, damaged, or packages lost in transit.. 

We are unable to provide return labels to customers located outside of Canada. If you are located outside of the Canada you are responsible for return shipping fees.

If Peachlea return labels are used outside of Canada they will incur additional charges that will be the responsibility of the sender. We recommend obtaining a receipt for all shipments and keeping it for your records.

United States customers are responsible for return shipping. We recommend shipping with insurance and keeping your shipping receipts until your return is processed. If you have any questions or concerns about Return Shipping, please contact our Customer Service department at info@peachlea.com.

Refunds are issued to your original payment method or in the form of online credit. Refunds cannot be returned to alternate cards or different forms of payment.

If you choose to be refunded in Peachlea Online Credit, you will receive an additional $5 in Peachlea Online Credit once your refund has been processed! This does not apply to late returns or orders that any online credit was applied to. Limited to one bonus credit per order.

A refund will be issued after your return has been processed, which may take up to 10 business days after your return is received at our warehouse. Once your refund has been issued, you will receive a confirmation email detailing your return and refund amounts. We won't leave you hanging!

Yes. To save on shipping, time, and packaging materials, you can return items from multiple orders as long as you include the corresponding order numbers for each item inside the package. We recommend you print out the return form for each order online or write each order number on a slip of paper and include them inside your return package. Packages received without proper order identification may result in longer than estimated processing times.

If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the original and return shipping costs, as well as any duties, taxes, and/or customs charges that may be incurred on the package on the original and return shipments. The amount of these charges will be subtracted from your merchandise refund.

Want to reship a refused or undeliverable package? The new shipping costs depend on which new shipping method you choose. If you would like to cancel an order that has been returned to us, you are subject to the above return shipping costs.

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